Good Food Hub – Food Relief

Joondalup Family Centre provides food relief to support local families and community members experiencing increased financial pressure, through our Good Food Hub.

No referral is required to access our Good Food Hub service.

To ensure we can support as many households as possible and manage the food available each week, we operate a weekly collection system.

How to access the Good Food Hub service

1. Complete the online booking form

If you require food relief, please complete our online Good Food Hub Booking Form below. You will be asked for some basic information to help us understand the number of people in your household and ensure we can provide appropriate support.

2. One collection per household per week

Food relief is available once per household per week. This allows us to distribute our available food fairly across the community and support as many families as possible.

Please do not submit multiple bookings or attend the Centre for additional collections during the same week.

3. Wait for confirmation

Submitting a booking does not automatically guarantee a food parcel. A member of the JFC team will confirm your collection by email and text once your booking has been processed.

4. Collect your food hamper

You will receive a text message when you are able to collect your hamper. Please arrive at your confirmed collection time. Our team will provide your food relief parcel and record the collection on our Good Food Hub Register.

Why we use a weekly collection system

Food supplies vary from week to week and demand for food relief can be high. Our weekly collection system helps us:

Support more local households
Distribute food fairly
Avoid multiple collections by the same household
Monitor demand for food relief
Ensure we have accurate information about the number of people we are supporting
Identify when additional food and funding are needed within our community

All information provided through the Food Relief Booking Form will be used to administer the service, monitor demand and support our reporting requirements. We will only collect information that is reasonably necessary for these purposes.

Thank you for helping us ensure our limited food relief resources reach as many people in our community as possible.

Good Food Hub Assistance Form

We are proud to partner with SecondBite and Candlewood Loaf for the provision of fresh food. It's important to note that we only receive a certain amount and that our supply depends on the donations we receive that day. Your understanding and flexibility allow us to serve our community better and ensure that everyone has access to the essentials they need.

Food hampers are only distributed within a 5–7 km radius of Joondalup, as there are other organisations in most suburbs which may be closer and save you on fuel.

We reserve the right to refuse or cancel assistance at any time. You will need to fill in a form each time you require assistance.

Have you used our service in the past? (required)
YesNo

Reason you require assistance with food? (required)

How many people 16 and above in your household? (required)

How many people under 16 in your household? (required)

Do you have any allergies or dietary requirements?

I understand that submitting this form does not guarantee a food hamper, and that a JFC team member will confirm my collection by email and text.

Other services availa

WA Connect

WAConnect is a directory of emergency relief service providers managed by
the DropIN team at the WeSocial Service.

Email: info@waconnect.org.au
Web: https://waconnect.org.au/

No Limits Perth

No Limits Perth providpers, furniture,toiletries and basic essentials — to the less fortunate, victims of domestic
violence, vulnerable family, those affected byfire, newcomers and those just doing it tough, with the aim of equipping and
empowering people toward

Phone: 0490 676 979
Email: <ahref=”mailto:info@nolimitsperth.org.au”>info@nolimitsperth.org.au
Web: https://www.nolimitsperth.org.au/

The Spiers Centre

The Spiers Centre is a providing support,information and empowerment for individuals, families and communities. It is a
primary Emergency Relief urbs and runs the largestFinancial Hardship Service in the northern suburbs — the second largest
Financial Counselling sertwork linked to over 150local communities.

Phone: Email: